1. Every
care is taken with original material however we can not be held
responsible in the event of loss or damage. Cine footage is
particularly suceptible to damage if it has been stored for prolonged
periods. We suggest that cine footage be inspected for wear and/or
damage before being submitted for transfer.
2.
Original material, footage or photographs, are preferred. This ensured
high quality transfer. Video footage can be submitted on VHS video, DV
video, Hi-8 or Video 8 cassettes or DVD. If on DVD uncompressed data is
preferred. Where possible your material should be original, first
generation quality otherwise the quality of the final product will
suffer.
3.
Original photographs are preferred. Maximum size A4 (29cm x 21cm).
These will be scanned at high resolution and returned to you.
Photographs can also be supplied in digital format on CD-Rom.
4. As
part of our service, showreel material will be stored digitally on our
hard-drive for 3 years. This is to allow further use of your footage
should updates to your showreel be required and reduces the need for
material to be re-submitted. You hold full control over the use of this
material and can request deletion at any time. Where material has been
stored for 3 years you will be given the option to store for a longer
period. This does not apply to cine film or personal video submitted
for transfer.
5.
Copyright of all commercial material is respected. We do not transfer
copyrighted material except for use in professional showreels. In
respect of showreels use of such material is for personal/promotional
use only. We assume that you, or your agent, have been granted full
consent for use of such material.
6. DVD
transfers are onto DVD-R media. Some older DVD players are not able to
accept this format. Please check your player is compatible with DVD-R
discs before placing your order.
7. All copies are guaranteed against defects for 30
days. If you are not absolutely pleased with your order we will be
happy to make an exchange or refund (less original P+P). Simply return
the item to us within 30 days via registered Post.
